Store policy

Terms of Service

Store terms for buying Jingdezhen porcelain through this website.

Last updated: May 13, 2026

Product information

The store aims to present accurate product photos, sizes, weights, prices, and inventory. Final handmade pieces may have small natural variations.

Orders are paid through PayPal. Fulfillment begins only after PayPal payment confirmation or verified webhook confirmation.

If an item becomes unavailable after payment, the merchant will contact the buyer with a replacement option, delay notice, or refund path.

The store is not responsible for delays caused by customs, carrier events, incorrect buyer addresses, or destination-country import procedures.

Need help with an order?

Use your order number and email on the track-order page, or contact us on TikTok for pre-sale questions.